JT International ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, and business details when you contact us or apply for a wholesale account.
Business Information: Company name, ABN/ACN, business address, and trade references for wholesale applications.
Transaction Data: Order history, purchase details, and payment information.
Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics.

2. How We Use Your Information

We use the information we collect to:

Process wholesale applications and manage business accounts
Fulfill orders and arrange delivery through our logistics partners
Respond to inquiries and provide customer support
Send promotional communications (with your consent)
Improve our website and services
Comply with legal obligations

3. Information Sharing

We may share your information with:

Delivery partners (Australia Post, StarTrack, TNT, Allied Express, Hunter Express, Couriers Please) to fulfill orders
Warehouse and logistics service providers in Australia and China
Payment processors for secure transaction handling
Professional advisors and legal authorities when required

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. Our data is stored securely in Australia and is accessible only to authorized personnel.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use cookies for website analytics, session management, and remembering your preferences.

6. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Opt out of marketing communications
Request deletion of your personal information (subject to legal requirements)

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]

Address: 5/50-52 Derby Street, Silverwater NSW 2128

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.

This Privacy Policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).